Here are our high Repair Standards, listed point by
point. For each step in the repair and customer relationship, we set
the bar very high for our service levels.
||All customers shall receive prompt service
upon CALLING and ARRIVAL.|
||All customers shall receive a thorough interview to
determine their service REQUIREMENTS, Promise Time,
Alternate Transportation and most of all, SERVICES
||All customers repair orders shall be fully documented with
estimates, delivery times, and mileage. We will facilitate the
repair of all items on this visit, to the customer.
||Customers shall be notified of their vehicle readiness,
and notified immediately of any changes required in their
service agreement of the time, cost, and work required.
|Mechanical Service and
||All repairs to be completed at our approved repair
facility by fully trained (Certified) technicians, and
fully inspected to ensure all items of work are
||All customers shall be provided with a detailed
explanation of all service work and charges, upon delivery.
||Customers will be contacted within 3-5 days of their last
service visit, to make sure of their satisfaction with A1